Do you have samples?

At this time, we do not offer samples of our products. However, if there is a product you would like to try, you can place an order online and if you are unhappy with your products we will refund the total within 60 days of purchase.

Where are your products manufactured / made?

All of our products are manufactured in the US. We work with a variety of manufacturers to ensure we're working with the best partner for each product.

Are the products available on your site also available in any retail locations?

At this time, the products sold on innonaturals.com are not available in any physical retail locations and instead sold exclusively on innonaturals.com

Are your products cruelty-free?

Yes, the products sold on our site are cruelty-free + vegan. We never test on animals or use animal-derived ingredients in our products. We'd love for you to join our mission to create great skincare products without harming animals!

When will I receive confirmation that my order has shipped?

With standard shipping, it will take 1-3 business days for our team to fulfill and ship your order. With priority shipping, your order will be fulfilled and shipped by our team within 1-2 business days. Once your order has shipped, you will receive an email notification regarding your tracking information. Please keep in mind that it can take up to 48hrs for your tracking link to update once received.

Which payment options do you accept?

We accept all major credit cards and paypal.

What happens if I’m not happy with my purchase?

We want happy customers. If for some reason you have issues with your purchase or are not happy with it please contact customer service at support@innonaturals.com. We got you covered with our 100% refund warranty.